Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. By accessing our website or using our services, you agree to the practices described in this policy.

We collect information that you voluntarily provide as well as certain information that is automatically collected when you interact with our website or services. Personal information that may be collected includes your name, email address, phone number, business name, billing details, account login information, and any information submitted through forms, chat features, booking systems, or customer support requests. We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referral sources. This information helps us improve the performance and functionality of our website and services.

The information we collect may be used to provide and deliver our services, respond to inquiries or support requests, manage accounts, process transactions, send service updates or administrative messages, improve website performance and user experience, personalize content, and send marketing communications when users have opted in to receive them. We do not sell personal information to third parties.

If you provide your phone number and choose to opt in to receive SMS communications, we may send messages related to appointment confirmations, service notifications, customer support communications, or promotional updates. SMS opt-in occurs when users voluntarily submit their phone number through a website form, booking page, chatbot, or other communication channel and agree to receive text messages. Message frequency may vary and message and data rates may apply depending on your mobile carrier. Users may opt out of SMS messages at any time by replying STOP and may request help by replying HELP. SMS opt-in data and consent will not be shared with third parties for marketing purposes.

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage. Cookies may be used to remember user preferences, track site performance, understand visitor behavior, and support marketing and advertising efforts. These technologies may include browser cookies, analytics platforms, and marketing pixels. Users may disable cookies through their browser settings if they prefer, although some website features may not function properly when cookies are disabled.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. These safeguards may include secure servers, encrypted connections, access controls, and restricted access to sensitive information. Although we take steps to protect personal data, no method of internet transmission or electronic storage is completely secure.

Personal information is retained only for as long as necessary to provide services, comply with legal obligations, maintain appropriate business records, and improve our services. When information is no longer required, it may be securely deleted or anonymized.

Users may have the right to request access to their personal information, request corrections to inaccurate information, request deletion of personal data, or opt out of marketing communications. Requests related to personal data may be submitted using the contact information provided below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing may occur with trusted subcontractors that support service delivery, such as customer service providers or technical support partners, but only to the extent necessary to provide those services. All other use cases exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.

Our website or services may integrate with third-party platforms such as payment processors, analytics tools, email providers, SMS service providers, or customer relationship management systems. These services operate under their own privacy policies, and users are encouraged to review the policies of those third-party providers.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated revision date. Continued use of our website or services after changes are made indicates acceptance of the revised policy.

If you have questions regarding this Privacy Policy or how your information is handled, please contact us by email at: [email protected] or through our website.